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It is our goal to provide a quality service and product to our clients. The information contained in the courses are practical strategies that can be implemented immediately. To prevent abuse of the program, we are unable to offer a refund of the annual membership. However, we are available to answer any and all questions about the program(s) and service(s) prior to purchase because we want you to be 100% comfortable and confident with your purchase. One of our staff can assist you in identifying the best fit for you and your organization. Simply send us an email and someone will get back to you to discuss and answer all of your questions.